Frequently Asked Questions
Everything you need to know about your Aula gaming gear.
Are Aula gaming keyboards compatible with consoles?
Yes, most Aula mechanical keyboards are plug-and-play compatible with PS4, PS5, and Xbox systems that support USB HID devices, though some software-based macro features are limited to PC.
How do I customize the RGB lighting effects?
You can cycle through built-in lighting modes using specific FN key combinations listed in your manual, or download the official Aula driver software for advanced per-key customization.
What is your return policy for defective items?
We offer a 30-day return policy for any manufacturing defects. If your keyboard arrives with faulty switches or LEDs, contact our support team for a prepaid return label and a full replacement.
Do you offer international shipping?
Yes, we ship our gaming peripherals worldwide. Shipping times typically range from 7 to 15 business days depending on your location and selected shipping method at checkout.
What type of mechanical switches does Aula use?
Aula utilizes its own custom-engineered mechanical switches, including Blue (clicky), Brown (tactile), and Red (linear) variants, designed for a lifespan of over 50 million keystrokes.
Is the keyboard software compatible with macOS?
While the keyboard itself functions perfectly on macOS as a standard input device, our advanced customization software is currently only available for Windows operating systems.